My experience was awesome! I didn’t send my sample in right away and in the meantime, I lost my return kit. I emailed asking how I should proceed and Matthew responded promptly and with detailed instructions. Since this was a gift, he even offered to update the email on file to mine so I received the notifications. I would definitely recommend Grateful Glass. Thank you, I love my necklace!
July the 2nd was a day of sadness that was devastating for me, The lose of my Uncle changed life as I knew it. Matt created an item for me that I wear around my neck allowing me to carry my memory’s with me everyday. Thank you.
I am so happy with experience with Grateful Glass. Not only is my pendant beautiful, but also the whole experience was pleasant. The collection kit was so tasteful and well done, and Matt so personable and communicative, that I felt completely secure sending him some ashes of my beloved Jessie.
Thank you, Grateful Glass!
I didn't know what I wanted for my 28 year old son, but was drawn to glass pieces, because I wanted to be able to "see him". I ordered the Forever Pendant because it is intended to be with me the rest of my life. I also got the Eternal Orb to put on his urn. The pieces are beautiful. The pendant is discreet, nobody would know unless you told them. They give me comfort and wearing the pendant helps me a lot. Matt is so thoughtful and respectful. I am so happy I chose Matt and recommended his work to all.
Grateful Glass has this process down to perfection. The packaging and collection materials were respectful. Appropriate shipping instructions were provided (this is actually a big deal), The customer service was incredibly thoughtful. The final product was gorgeous. It was exactly what I was hoping it would be. I investigated multiple cremation jewelry companies and I’m so glad I chose Grateful Glass.