The Perpetual Pendant

I have recently lost my 17.5 year old beloved Pomeranian, Bandit, and through my online search for a memorable keepsake I came across Grateful Glass. The ordering and collection of ashes process was seamless, and all communication with Matt was stellar! He answered all questions that I had in short periods of time and kept me in the loop every step of the process. That being said, once I received the actual finished piece, no words can describe the beauty of it in person, pictures don’t even do the justice that it deserves, and knowing that I have such a wonderful keepsake to wear for a lifetime means everything. Thank you Matt for the amazing work that you do!

The piece that Matt made as a memorial is breathtakingly beautiful. It catches the sun in unpredictable ways and almost changes colors in different lights. It's comforting and striking all at once. It's like it's showing just a little of the beauty of the souls it is representing. I really appreciate this gift.

Matt took time to call me to discuss my daughters request and sent pictures seeing if she liked the result. My daughter and Matt both agreed on an original example over her request. She is very happy. I’ll post pictures when the final settings are done with Matt’s creations for my daughters.

My pendent is beautiful and I have received so many compliments. To have this and wear it daily is a great comfort to me.
The company is a dream to do business with. The directions and process are organized and simple to follow. The communication throughout the process is perfection personified.
Thank you for making this possible.

The ordering process was simple. Grateful Glass makes mailing in the remains as easy as possible on you. For me the Post Office was the worst part of this transaction, but that's normal for my city. Turn-around for me was less than the stated 30 days. I am hoping not to need another such tribute in my lifetime, but if I do I will absolutely return to Grateful Glass.
The packaging is tasteful, but I did not think to get a picture of that. If it were a gift, I would not feel the need to re-package this.
I selected the Perpetual Pendant in the Petite (3/4) size in color Amber Purple. The remains I sent in were a mixture of powder and more substantial pieces. It looks like they made certain to get the more powdery material. I provided my own chain, but the cord option they have is decent.
I did not contact the seller until after I received my Perpetual Pendant to ask if there were any special care items I needed to know. The response was swift and thorough.
All around good experience. I am pleased with my choice to come here. It took me 5 years to settle on a tribute before I could bring myself to open the urn, and I have no regrets on my selection.
I took some pictures of the pendant on white, turquoise and yellow backdrops, as well as a picture of the back of the pendant, because it was something I was curious about pre-purchase but did not ask.