Verified Reviews

I love both pendant and charm that I ordered. They are beautiful and will be cherished forever.

I absolutely love my necklace. It turned out beautiful and I can't think of a better way to honor my beloved Gentle Giant canine. A part of Stomper now literally rests close to my heart when I wear my necklace. While he's always with me in spirit, it's so special to be visually reminded of his presence via my Grateful Glass necklace

I initially ordered a pendant from someone else and it didn’t come out the way I wanted so I tried again with Matt and I am so pleased. He gave me a customer color, answered all my questions and was so patient while I was struggling to decide what I wanted. And then when it showed up it was gorgeous and so professionally done. I cannot recommend Matt enough. Thank you so much for giving me a beautiful memorial.

Overall, the entire process with Grateful Glass was simple, clear and efficient and I truly appreciate the care I believe was given to my soulmate. My only disappointment was that, in my opinion, too much ash was used in the final product. I couldn’t see the blue background I ordered because it was covered by too much ash. I will cherish this always because it contains my little girl, but wish it were more reflective of the cobalt blue I ordered. You’ll see in the pictures that the background looks black while the back of the pendant shows as blue. You should know that without bright light, the background color is muted.

I unexpectedly lost my father 7 months ago. He was cremated and I wanted to memorialize him in a way that I could carry him with me when I needed. Grateful Glass is exactly what I was looking for. I ordered The Forever Pendant in cobalt blue; I’m getting married next year and this will be the perfect “something blue” and my dad will still be with me as I walk down the aisle. Grateful Glass was wonderful to work with from start to finish. From the collection process to updates on the process of my order, they were helpful and transparent at every step. I was confident that my father was being handled and treated with the utmost respect. The creation by Grateful Glass is so beautiful and the service they provide during one of the worst times in a person’s life is a blessing.

It was beautiful!

A few years ago, I made a pendant of my mother’s ashes with the help of Grateful Glass. Recently, my father passed away and I had a pendant made of his ashes. I also chose to have a white pendant made with a mix of both of my parents’ ashes, which I will be including in my bouquet at my upcoming wedding. Grateful Glass handled my order with so much care and the process was so quick. I truly appreciate all that this company does and the way that they operate. I will treasure each of these pieces for the rest of my life!

I am so pleased with all of the items we purchased after losing our baby girl Tally. What a beautiful and thoughtful way to feel closer to her and to see the creations Matt had crafted. Can’t thank you enough, Matt, for the important and beautiful creations you make.

Tally was the best baby in the world. I cannot express the gratitude I have for these keepsakes that are so incredibly beautiful. The ashes appear to be magical in these creations, and I could not be more pleased with these memorials to help me feel closer to Tally. Thank you, Matt and team, for offering such a professional and unique service to those of use who grieve the loss of our best friends.

I have recently lost my 17.5 year old beloved Pomeranian, Bandit, and through my online search for a memorable keepsake I came across Grateful Glass. The ordering and collection of ashes process was seamless, and all communication with Matt was stellar! He answered all questions that I had in short periods of time and kept me in the loop every step of the process. That being said, once I received the actual finished piece, no words can describe the beauty of it in person, pictures don’t even do the justice that it deserves, and knowing that I have such a wonderful keepsake to wear for a lifetime means everything. Thank you Matt for the amazing work that you do!

I want to thank Grateful Glass for not only the quality of their work but also for the sincereness of the care they take with our loved ones remains. My wife loves the fact that she can have Kuma next to her heart at all times.
Thank you Grateful Glass staff
LeRoy

The piece that Matt made as a memorial is breathtakingly beautiful. It catches the sun in unpredictable ways and almost changes colors in different lights. It's comforting and striking all at once. It's like it's showing just a little of the beauty of the souls it is representing. I really appreciate this gift.

Thank you so much for the love and care you put into my pendant. I'm impressed with how carefully it was packaged and shipped. This jewelry is a beautiful way to honor my husband's memory.

Ordered this necklace for my Mother so she could have my Dad close to her heart. She picked it out so I ordered it, no questions asked. At first I was iffy because I thought the price was too high and I assumed the necklace would be too bulky and heavy for her to wear daily (she’s a home health nurse). After receiving the necklace I was in awe! I was so very wrong. The quality was top notch, it was far from heavy & the color of the glass was beautiful! Definitely would recommend Grateful Glass to anyone who wants a very well made keep sake for their loved ones ashes. The communication between the customer & the company is pretty great too!

Matt,
I wanted to take a moment to send my complete gratitude for the absolutely gorgeous and priceless heart ♥️Pendant that you created. We lost our most special big chocolate lab “Tuk” in July and my husband ordered the pendant from you, Grateful Glass, after hearing about your company from a friend. We were just devastated that we had to say goodbye to Tuk but yet so grateful to now have this pendant which holds some of his remains FUREVER. Thank you for offering such a beautiful keepsake!
The process was easy and done with such care, love and compassion. The final product came very timely and both my husband and I were just in awe. It simply is a priceless gift. Total gratitude!
Warmly,
Susan & Neil Brodeur

Matt took time to call me to discuss my daughters request and sent pictures seeing if she liked the result. My daughter and Matt both agreed on an original example over her request. She is very happy. I’ll post pictures when the final settings are done with Matt’s creations for my daughters.

I love it, Mojo, my soul dog is with me always……

My pendent is beautiful and I have received so many compliments. To have this and wear it daily is a great comfort to me.
The company is a dream to do business with. The directions and process are organized and simple to follow. The communication throughout the process is perfection personified.
Thank you for making this possible.

Thank you, so much for making my keepsake. It is absolutely stunning. You customer service was the best I've ever experienced ever, thank you again and God Bless y'all.

The ordering process was simple. Grateful Glass makes mailing in the remains as easy as possible on you. For me the Post Office was the worst part of this transaction, but that's normal for my city. Turn-around for me was less than the stated 30 days. I am hoping not to need another such tribute in my lifetime, but if I do I will absolutely return to Grateful Glass.
The packaging is tasteful, but I did not think to get a picture of that. If it were a gift, I would not feel the need to re-package this.
I selected the Perpetual Pendant in the Petite (3/4) size in color Amber Purple. The remains I sent in were a mixture of powder and more substantial pieces. It looks like they made certain to get the more powdery material. I provided my own chain, but the cord option they have is decent.
I did not contact the seller until after I received my Perpetual Pendant to ask if there were any special care items I needed to know. The response was swift and thorough.
All around good experience. I am pleased with my choice to come here. It took me 5 years to settle on a tribute before I could bring myself to open the urn, and I have no regrets on my selection.
I took some pictures of the pendant on white, turquoise and yellow backdrops, as well as a picture of the back of the pendant, because it was something I was curious about pre-purchase but did not ask.

After submitting my order, I received timely collection kits from Grateful Glass, along with all those email confirmation. The Pendant arrived in only two weeks. Exactly what I expected, except not as bright as the picture.

The staffs in Grateful Glass are sensitive and sincere, which is crucial in such circumstance. I am very satisfied with their service, will recommend to anyone.

I received a truly lovely piece created by Grateful Glass. The pendant contains remains of 3 of my beloved dogs. I will cherish it forever and hold it close to my heart. ..

I originally ordered from Grateful Glass about 8 years ago, recently I lost another loved one and ordered a second perpetual pendant in another color. This one was just as gorgeous as the first and I couldn't be any happier. Thank you Matt.

Thoughtful

I cannot say enough about how truly wonderful working with Matt was at the absolute hardest time in my life. He went above and beyond to create a special custom piece for me, based on something very specific I was looking for. I'm thrilled with the result and will treasure my pendant for the rest of my life. Thank you, Matt.