Verified Reviews

Based on 156 reviews
99%
(155)
1%
(1)
0%
(0)
0%
(0)
0%
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Above and Beyond

I cannot say enough about how truly wonderful working with Matt was at the absolute hardest time in my life. He went above and beyond to create a special custom piece for me, based on something very specific I was looking for. I'm thrilled with the result and will treasure my pendant for the rest of my life. Thank you, Matt.

The Memory Stone

First time buyer

Grateful glass kept me updated very frequently from the beginning of my purchase and this made me feel very very comfortable and confident in giving them the ashes they needed to make a beautiful peice that i will get to cherish. Delivery was a lot faster than what was stated so that was a big bonus. My ashes and necklace peice were very carefully packaged with a lot of padding so there was no worry for me. They did an amazing job with my peice and with their customer support and customer satisfaction. Will definitely purchase more peices in the future.

The Forever Pendant

Beautiful and amazingly special

Thank you so much for what you do. My pendant is absolutely beautiful. I wear it every day. And it makes me feel closer to my girl. And I so very much appreciate the respect you show in every aspect of what you do. It means everything.

Repeat buyer

This is the second pendant I have purchased containing my husband's ashes; I bought one for myself in 2018, shortly after he passed away and bought another this year for my mother-in-law. It is every bit as beautiful and special as my original pendant and I am sure she us going to love it.

A special Christmas present

We said goodbye to 13 yr our black lab Clyde back in November. My husband was incredibly close to him and took it very hard. While speaking with the folks at our local pet passages I noticed her beautiful necklace and that is when she told me about Matt! She set aside a small amount of ashes for me but I still did not know exactly what I wanted. I called Matt and spoke with him live! We decided on a key ring as my husband is not a jewelry kind of guy. It was an incredible experience working with Matt and the key ring came in plenty of time for Christmas! It is beautiful! The packaging itself was impressive but when I opened the box I could not have been more pleased! I would highly recommend working with Matt if you have lost a loved one... his communication and professionalism were above and beyond! I can’t wait to give my husband his present on Christmas.. I know he will treasure it!

Perfect

I purchased the 1” pendant for my daughter, made from my father’s (her Papa’s) ashes. Matt made the entire experience, from our first email to delivery, highly personal. He treated me like his own family member. This kind of personal service is way above the norm! My mother has been on the fence about having a piece of jewelry made from my father’s ashes, but after seeing my daughters, she is also going to have one made. I cannot thank you enough Matt!

Always with me

My Eternal Love Pendant containing bits of our beautiful Kelpie, Abby, arrived last week. Black like her coat with her ashes representing the white tuft on her chest, as soon as I put it on I had a sense of peace I haven't experienced since we lost her. Thank you, Matt, for your care and concern in crafting this most precious memorial for me. When I go for a walk, my Abby can always be with me.

More than I expected

The charm is as advertised, only more beautiful than I expected. I cried when I saw Reagan’s ashes encased in stunning green glass for my daughter Jade. They were best friends. Matt’s customer service is beyond anything you get in today’s fast paced world, where everyone is a number or transaction. We had a glitch where I wasn’t available to take delivery. Matt followed up with me, contacted the post office, and gave me the steps to ensure I received my package. Touched beyond belief! This wasn’t even for me. Thank you Matt!

A PLEASANT EXPERIENCE

MATT,
FROM THE BEGINNING, YOU WERE PROMPT TO RESPOND, PROFESSIONAL AND ATTENTIVE. ALL 3 PIECES (PENDANTS AND ORB) ARE BEAUTIFUL! THANK YOU.

Precious Keepsake

I am so thankful I found Matt online. I am pleased more than words can express. I wanted to keep some of my dear mother's ashes and gift them to family. I ordered 4 Perpetual Pendants. Matt worked with me to use a color that wasn't in his typical offering. He went above and beyond in every way. The pendants are gorgeous! The process of receiving and delivering the ashes was easy and meaningful with the collection kit Matt sent. Not only did Matt promptly respond to emails, he did so with kindness and respect. When my loved ones opened their Grateful Glass boxes and saw the pendants, the combination of tears and smiles told the story. Matt, thank you for helping us heal our broken hearts.

VERY NICE AND PROFESSIONAL PEOPLE TO DEAL WITH.

Beautiful Wearable Memorial

The turn around time on this was only about a week and was a lovely surprise when I was expecting to wait 6-8. The entire process is very professional and very straightforward and really minimized the emotional stress associated with gathering the small sample of ashes and sending them out. The actual product is stunning and I know I'll be cherishing it forever. I couldn't be more happy!

Beautiful keepsake!!

Absolutely LOVE the pendant!! So special and made with so much care! Definitely will recommend Grateful Glass!

Grateful

We could not be more pleased with our experience. Matthew was prompt and thorough with answering all of our questions throughout this process. Even with the country in quarantine, he made sure his delivery methods were safe. We are very happy with our necklaces and would recommend Grateful Glass to everyone.

Beautiful memories

After the loss of our family dog, Parker, my mom and I wanted something to remember him by that we would actually use. The idea of jewelry was brought up and when we started to look into the options, Grateful Glass stood out among the others. The whole process was easy and smooth, from ordering the necklaces to sending in the collection, and finally getting the piece of Parker to wear. With everything going on right now, my mom has been the original person scheduled to receive the necklaces, but with her then being called in to work during these times, we emailed to see if the finished necklaces could be shipped to me instead. Matt got back to us right away and switched the address in time with no problem. We ordered the Amber Purple and Imperial Onyx and they both came out beautiful. This is a great way to keep loved ones close to your heart.

Beautiful Memorial

A death of a loved one is never easy, but I’m so happy with how my pendent turned out. It’s a beautiful reminder of my sweet baby girl that left us too soon. On top of the awesome pendant, I appreciate the care of the packaging and the communication about the steps in the process. I couldn’t ask for a better experience with such a sensitive and emotional token of remembrance.

Beautiful keepsake

For years my dad when always send me websites to places that could turn ashes into stone. I did not like the thought of not being able to see the ashes. Then I saw ashes could be placed into glass and I thought that was a better option. I did not think I would need this for a long time however my father passed away a month ago from flu pneumonia. I found grateful glass online and knew this was what I need to honor my father. Matt has been amazing and his work is beautiful. My pendent is unique and I can see the ashes throughout. I decided on the Amber and purple to represent the Amber for his life and purple for his eternal rest. I am forever grateful to have a piece of my beloved daddy with me always!
Sincerely Patrice 

Beautiful memory

I love my jewelry piece that was handcrafted for me. It’s soo beautiful and reminds me how beautiful my mother was. She unfortunately lost her battle with cancer and didn’t have a chance to fight it due to having a massive stroke as well. This necklace is something for me to know she is always with me. She will be with me when I get married and have kids and all the milestones few and far. I can’t describe how grateful I am for this!

My second necklace

I hate that I have two because it means I have lost two loves. These beautiful necklaces make me feel close to what I have lost though, and bring me comfort. I have a black one and a white one now. Clearly I think enough of them to have purchased multiple. They take great care.

So Beautiful!

Love the piece of my husband I can have with me always! <3

Quality & Craftsmanship Are Outstanding

The quality & craftsmanship are outstanding. I had wanted to order a necklace for my friend for years but finally did several weeks ago. I had questions before I ordered so sent an email. I got a reply within a couple hours with answers. I had more questions so sent another email and shortly afterward got answers. Everything from start to finish happened very fast. I’d read many of the customer reviews. I agree with everybody. Matt Olian is an Artisan that produces quality products. He is also a man of integrity.

In memory of Chloe

I am beyond happy with my pendant. First, I want to thank Matt for being flexible. My boyfriend was able to collaborate with him and get a gift certificate specifically for me for our anniversary to apply to the purchase of my necklace. The turn around time from the time I shipped her ashes out to the time getting my piece back was less than a week. AND, the package was shipped with a cremated remains sticker on it. This was especially important to me because my town’s post office sucks and always loses things. This made me feel at ease. My necklace is beautiful and unique and feels like my girl. I could not be happier.

Forever Grateful

My wife, Glenda, passed away from cancer in December 2018. I began searching online for jewelry I could wear to remind me of her, and I found Grateful Glass. It seemed so perfect to be able to have a piece of blown glass with Glenda’s ashes in it around my neck because on our vacations together we often collected artisan crafted glass and wooden pieces as mementos of our travels. I ordered the cobalt blue forever pendant, and as soon as I opened it, I knew I had made the right choice. It is beautiful. It looks like the night sky filled with millions of stars; the kind of sky that Glenda would have marveled at because of its natural beauty. It was the simple things in life that she loved so much, like gazing at stars and watching the sun set, and when I hold my pendant in my hand, I am reminded of how beautiful those simple things can be. Thank you for not only giving me the gift of my beautiful pendant, but for giving me the gift of memories with my wife. That is truly the best gift for which I am forever grateful.

★ Verified Reviews

Let customers speak for us

156 reviews
99%
(155)
1%
(1)
0%
(0)
0%
(0)
0%
(0)
Above and Beyond

I cannot say enough about how truly wonderful working with Matt was at the absolute hardest time in my life. He went above and beyond to create a special custom piece for me, based on something very specific I was looking for. I'm thrilled with the result and will treasure my pendant for the rest of my life. Thank you, Matt.

The Memory Stone

First time buyer

Grateful glass kept me updated very frequently from the beginning of my purchase and this made me feel very very comfortable and confident in giving them the ashes they needed to make a beautiful peice that i will get to cherish. Delivery was a lot faster than what was stated so that was a big bonus. My ashes and necklace peice were very carefully packaged with a lot of padding so there was no worry for me. They did an amazing job with my peice and with their customer support and customer satisfaction. Will definitely purchase more peices in the future.

The Forever Pendant

Beautiful and amazingly special

Thank you so much for what you do. My pendant is absolutely beautiful. I wear it every day. And it makes me feel closer to my girl. And I so very much appreciate the respect you show in every aspect of what you do. It means everything.