I am so thankful I found Matt online. I am pleased more than words can express. I wanted to keep some of my dear mother's ashes and gift them to family. I ordered 4 Perpetual Pendants. Matt worked with me to use a color that wasn't in his typical offering. He went above and beyond in every way. The pendants are gorgeous! The process of receiving and delivering the ashes was easy and meaningful with the collection kit Matt sent. Not only did Matt promptly respond to emails, he did so with kindness and respect. When my loved ones opened their Grateful Glass boxes and saw the pendants, the combination of tears and smiles told the story. Matt, thank you for helping us heal our broken hearts.
VERY NICE AND PROFESSIONAL PEOPLE TO DEAL WITH.
The turn around time on this was only about a week and was a lovely surprise when I was expecting to wait 6-8. The entire process is very professional and very straightforward and really minimized the emotional stress associated with gathering the small sample of ashes and sending them out. The actual product is stunning and I know I'll be cherishing it forever. I couldn't be more happy!
Absolutely LOVE the pendant!! So special and made with so much care! Definitely will recommend Grateful Glass!
We could not be more pleased with our experience. Matthew was prompt and thorough with answering all of our questions throughout this process. Even with the country in quarantine, he made sure his delivery methods were safe. We are very happy with our necklaces and would recommend Grateful Glass to everyone.